Privacy Policy

Privacy Policy

This Privacy policy sets forth how Nirmal Ashram Eye Institute (NEI) uses and protects information submitted by the user of the website in accordance with the relevant sections and regulations of the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”) and the Information Technology (Intermediaries Guidelines) Rules, 2011.

NEI is committed to ethical practices in collection, retention and use of personal information provided by the user of this website.

Personal information may comprise the following:

  1. a) your name
  2. b) your age
  3. c) your occupation
  4. d) your email and mailing address
  5. e) your telephone number
  6. f) your payment processing details
  7. g) limited personal details
  8. h) Any other data as NEI may require

Your use of the website constitutes your CONSENT to all the terms and conditions contained in this privacy policy (as amended from time to time) and you shall be bound by the same

Collection of Information

  • Website Browsing: You browse the website anonymously. However, you may not be able to access certain sections of the website or interact with us without supplying us with personal information. For eg, you would not be able to make any donations at the website, without providing this information.
  • While you are browsing through the website, its operating system may automatically record some general information about your visit such as:
    • The date and time you visit the website.
    • The type of browser you are using.
    • Your visitor number on the Website.
  • This General Information is not Personal Information and does not record personal information about individuals or link this information to any Personal Information collected from you. It is used by NEI for statistical analysis, tracking overall traffic patterns on the website to gauge the public interest in the website.


Tracking and Cookies Data


‘Cookies’ are small amount of data that a website can send to a web browser on a visitor’s computer. The cookie is stored on a visitor’s computer. A cookie may enable the site holder to track how a visitor navigates through its site and the areas in which they show interest. This is similar to a traffic report: it tracks trends and behaviors, but does not identify individuals. Information gathered may include date and time of visits, pages viewed, time spent at the site, and the site visited just before and just after the NEI site.This helps us analyse data about webpage traffic and improve our website in order to tailor it to visitor needs. We only use this information for statistical analysis purpose and then the data is removed from the system.

Types of Cookies

Cookies can be set to expire: on a specified date after a specific period of time when a transaction has been completed or when a user turns off his/her browser.

A cookie that is erased from memory when a visitor’s browser closes is called a “session” cookie. Cookies that expire based on a time set by the Web server are called “persistent” cookies.

Persistent cookies maybe used in some cases, for example, to recognize when a visitor returns to a website. The web browser will send the cookie information from the initial visit back to the website. This is useful to the visitor if he or she has established a password at a particular website and wants to be identified by that site to perform a function or transaction.

To browse anonymously, you may set your browser to disable cookies or delete cookies. Please note that disabling cookies for some services will impact ability to use that service.
Refusing Cookies on NEI’s Website

Visitors may choose not to accept cookies. Your web browser may alert and permit you to refuse cookies. When you receive an alert, you may choose at that time to refuse that cookie. If the use of cookies is a concern to you, then please make sure your browser has this capability, and that you set your browser to alert you accordingly.

Newer browser versions allow you alerts or to automatically refuse cookies. You may need to download a more current version of your web browser from your service provider in order to obtain this option.

Note: Some product features and services provided by NEI may require you to accept a cookie in order to be able to use the particular functionality or service. These cookies are used to establish a link between the user and the application server. The cookies contain unique session IDs, and no customer data is stored on the cookies.

NEI is not in any way responsible for the cookies / privacy policies by / of the websites whose links are added on the NEI webpage. In order to ascertain the feasibility of the same, you are requested to go through the requisite privacy policy (if any) of those websites.

Usage of Information

Personal information will be used by NEI for internal purposes including the following:

  • Sending you emails, features, surveys, brochures, NEI Annual Report.
  • Maintaining an internal confidential database of all the personal information collected from visitors to the website.
  • Evaluating and administering the website and NEI’s activities, responding to any problems that may arise and gauging visitor trends on the website.

Disclosure of Data

  • Within NEI, access to personal information collected by NEI will be given only to authorised persons and third parties hired by NEI to perform administrative services. NEI will provide access to third parties for inter alia entering and managing personal information in NEI’s database, preparing address labels, sending emails, which require such third parties to have access to your personal information. NEI cannot guarantee that such parties will keep your personal information confidential and NEI will not be liable in any manner for any loss of confidentiality attributable to such third parties.
  • NEI is not liable in any manner whatsoever for the loss, damage (whether direct, indirect, consequential or incidental) or harm caused to you by the misuse of your personal information by a third party who is not an employee of NEI.
  • Notwithstanding anything contained herein or any other contract between you and NEI, NEI reserves the right to disclose any personal information about you without notice or consent as needed to satisfy any requirement of law, regulation, legal request or legal investigation, to conduct investigations of breaches of law, to protect the website, to protect NEI and its property, to fulfill your requests, to protect our visitors and other persons and if required by the policy of NEI.


Security of Data


NEI endeavours to use up-to-date security measures to protect your Personal Information. NEI however does not make any express or implied warranty with respect to the security measures that it may employ from time to time for the protection of the Personal Information.

Links to other Websites

The Website contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites. NEI is not expressly or impliedly responsible for, or liable to any loss or damage caused to you by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that you review the privacy policies of all websites you visit before you disclose any information to such websites.

NEI is not in any way responsible for the cookies / privacy policies by / of the websites whose links are added on the NEI webpage. In order to ascertain the feasibility of the same, you are requested to go through the requisite privacy policy (if any) of those websites.


Changes To This Privacy Policy

NEI shall be absolutely entitled at its sole discretion from time to time add to, alter, delete or modify any of the terms and conditions contained herein. Such changes, additions, alterations, deletions or modifications shall be binding on you once you visit the Site after the Privacy Policy has been so amended.

Copyright Protection

All content on this Website including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of NEI and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Website is the exclusive property of NEI and protected by Indian and international copyright laws. Permission is given to use the resources of this Website only for the purposes of making enquiries or making a donation. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Website can only be made with the express permission of NEI. All other trademarks, brands and copyrights other than those belonging to NEI belong to their respective owners and are their property.


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The information contained in this website is for general information purposes only. The information is provided by NEI and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage arising out of your use of this website. Through this website you may be able to link to other websites which are not under the control of NEI. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, NEI takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.